Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

Last updated: January 1, 2026

VigiloX ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our security staffing platform and services.

1

Information We Collect

  • Personal identification information (name, email address, phone number, company name)
  • Business information for service provision and billing purposes
  • Usage data and analytics to improve our platform experience
  • Security guard credentials and verification documents
  • Communication records for quality assurance and training
2

How We Use Your Information

  • To provide and maintain our security staffing services
  • To process transactions and send related information
  • To communicate with you about services, updates, and promotional offers
  • To verify security guard credentials and maintain platform integrity
  • To comply with legal obligations and protect against fraudulent activity
3

Data Security

  • We implement industry-standard encryption (AES-256) for data at rest and in transit
  • Regular security audits and penetration testing by third-party firms
  • SOC 2 Type II and ISO 27001 certified data handling practices
  • Multi-factor authentication and role-based access controls
  • 24/7 security monitoring and incident response protocols
4

Data Retention

  • Active account data is retained for the duration of your business relationship
  • Transaction records are kept for 7 years for compliance purposes
  • Security guard verification records are maintained per state regulations
  • You may request deletion of personal data subject to legal requirements
5

Your Rights

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your data (subject to legal requirements)
  • Object to or restrict certain processing activities
  • Data portability to transfer your information to another service

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer: